Use Code: HOLIDAY20 for an extra 20% off thru January '25! Free Shipping to US, Canada, and Mexico and Free Returns on most items! Read our store policy
Store Policy
SHIPPING POLICY
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 10-15 business days or less; International: 10-25 business days or less. Please mind that the COVID-19 pandemic may cause shipping delays. Contact us for more information.
RETURNS POLICY
We hope you love your order! But if you're not 100% satisfied we offer a 14 day return policy for all products ordered as long as the product is undamaged, unworn, and unused in its original packaging and tags attached. Please Note The Following:
1. Items must be returned within 14 days of receiving the item.
2. Free Returns on most items unless otherwise stated. Customer will be provided a return label via email to download and print once the return is authorized.
3. No returns accepted after 14 days from the purchase date will be accepted.
4. Refunds will be processed within 7-10 business days after we receive your package.
5. Any original shipping charges and fees are non-refundable.
If there’s something wrong with your order or if you have any questions, please let us know by contacting us at support@fluffylava.com
PAYMENT METHODS
We strive to provide you with a flawless shopping experience. We accept all major credit cards, Paypal and Apple Pay - please be sure to see a confirmation email for your order to verify it has been processed.